Beautiful Customer Support System is a simple to use yet fully featured customer support system!
Working with users to provide support can be difficult. Beautiful Customer Support System allows for managing support requests online via email or web. The system is designed from the ground up to work on multiple devices across the board. It is fully responsive to mobile devices (such as iPhones, Androids, Windows Phone etc.), tablets (iPad) and desktop computers.
To answer a lot of your question, we have included a knowledge base component to allow you to provide your users with answers to common questions to save you the headache.
System includes features to assign tickets to a specific staff member. Also includes setting a priority to a ticket and communicating with the user very quickly. Includes a simple web-based installer for any computer user to understand as well as documentation about the system. Markdown based formatting.
Features Included Out of the Box!
Works COMPLETELY with mobile browsers! Contact your users on any medium.
Customize the System’s Styling
Add in Knowledge Base Articles to solve common questions
Interface with users in a simple ticket system
Prioritize tickets with priorities to help overcome large amount of support tickets
Assign a ticket to a specific administrator
Email notifications
Demo :
http://codecanyon.net/item/beautiful-customer-support-and-article-system/4249006
http://www.sendspace.com/file/1whoqq
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